Last updated: 5 May 2026
These terms and conditions apply to the use of the Complira platform, offered by Complira (a service operated by Franck Trouillez), based in Belgium. By using the platform, you accept these terms.
"Platform" refers to the Complira web application and all associated services. "User" refers to any person with access to the platform. "Organization" refers to the legal entity holding an account on the platform.
To use the platform, you must create an account with a valid email address. You are responsible for the confidentiality of your credentials. Complira reserves the right to suspend accounts in case of suspected abuse.
Complira offers a SaaS platform for CyFun and NIS2 compliance. The service includes self-assessment, gap analysis, evidence management, and reports. Complira does not guarantee any specific compliance outcome.
Subscription fees are billed monthly or annually, depending on the chosen plan. All prices are exclusive of VAT; any applicable taxes are calculated and displayed at checkout based on your location. Payment is processed through the payment provider Stripe. In case of non-payment, access may be restricted.
All intellectual property rights in the platform, including software, design, and documentation, belong to Complira. The user retains all rights to the data they enter on the platform.
Complira is not liable for indirect, consequential, or loss of profit damages. Complira's total liability is limited to the amount of subscription fees paid by the organization in the preceding 12 months. Nothing in these Terms limits liability for gross negligence, wilful misconduct, fraud, death or personal injury caused by negligence, or for any liability that under Belgian law cannot be excluded or limited - including, where applicable, the rights of consumers under Book VI of the Belgian Code of Economic Law.
Either party may cancel the subscription at any time. Cancellation takes effect at the end of the current billing period. You can export your data and permanently delete your organization at any time from the organization settings. Deletion is immediate; personal data may persist in encrypted backups until the longest backup window expires (see Privacy Policy section 6).
These terms are governed by Belgian law. Disputes shall be submitted to the competent courts of Brussels, Belgium.
For any questions regarding these terms, you can contact us at support@complira.be.